FAQ

kitchen counter
  • Q: How do I become a reseller of S. C. Chang Inc. products?

    A: Please contact us. We will need you to fill out our new customer form and provide a copy of your resale permit.

  • Q: Where can I purchase S. C. Chang Inc. products?

    A: Unfortunately, we do not sell directly to consumers. We are a wholesale/distributor that sells to our authorized resellers. Please refer to our Where to Buy page or contact us directly and we will locate a reseller in your area that carries the product you are looking for.

  • Q: How can I receive more detailed information about a specific product?

    A: Please contact us to submit your question and we will send the requested information to you.

  • Q: Where do you ship from?

    A: We ship from our warehouse located in Ontario, California.

  • Q: Can you drop ship?

    A: We can drop ship by the case. We do not drop ship individual units.

  • Q: Do you have a minimum order?

    A: Our minimum order is 1 case. Depending on the product, the quantity differs. Please refer to the quantity/case on the product page.

  • Q: Do you have a showroom?

    A: Yes, we have a showroom in our warehouse. Please feel free to stop by and take a look at our products.

  • Q: Do you have a price list?

    A: Unfortunately, we no longer distribute a price list. Please contact us and let us know what product(s) you are interested in and we will let you know the wholesale price.

  • Q: I have a product that I would like S. C. Chang Inc. to distribute. Who can I contact?

    A: Please contact us to submit your product information for review.

  • Q: I have submitted an inquiry using the contact form. Why haven’t I received a response?

    A:  We generally respond to email inquiries within 1-2 business days.  Please check your spam/junk email folder for emails from [email protected] and add the email address to your safe list/address book.  If you still have not received a response, please call us at 909-986-0736.