WARRANTY

kitchen counter

S. C. CHANG INC. offers a limited warranty against manufacturing defects for as long as we have the item in stock.  The warranty only extends to authorized resellers and the end consumers who purchase from authorized resellers.

To proceed with the warranty, we require the following information:

  • Photo and description of defect
  • Photo of packaging
  • Proof of purchase identifying the authorized reseller

We will replace the defective product upon receipt of the applicable shipping and handling charge shown in the table below.  Please send cash or money order.

Product Type Shipping & Handling Charge
Knives $4.00
Mops $10.00
Other $7.00